VAT Refund Processing
VAT-registered businesses can claim refunds on eligible input VAT incurred on business-related purchases and expenses, while foreign businesses and tourists may also qualify under specific refund schemes in accordance with the regulations of the Federal Tax Authority.
Refund applications must be submitted through the FTA online portal, supported by valid tax invoices and proof of payment. Once submitted, claims are generally processed within approximately 20 business days; however, timelines may vary if additional clarification or documentation is required.
VAT Refund Services We Provide
01
Eligibility Assessment
We review your transactions, VAT position, and documentation to confirm whether your business qualifies for a refund and identify the refund amount you can claim.
02
Document Preparation & Review
We organise and verify all supporting documents—invoices, tax returns, reconciliations, and financial records—to ensure they meet FTA standards before submission.
03
Refund Application Submission
We assist in preparing and submitting your VAT refund request through the FTA portal, ensuring all details are accurate and compliant.
04
Follow-Up & Clarifications
We handle FTA queries, provide clarifications, and track the status of your refund until it is processed and approved.
A smooth VAT refund process improves your cash flow, reduces financial strain, and ensures you recover VAT you are legally entitled to. With Hallmark International managing the process, you avoid common errors, minimise delays, and maintain a strong compliance record with the FTA. Our support gives you confidence that your refund claims are accurate, well-documented, and professionally handled, allowing you to focus on running your business while we take care of the technical work.
